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Frequently Asked Questions

Click on the links below for background screening information...


Information Collected.

On the Pre-employ.com web site you can order our background screening services. The types of personal information collected during our registration process are name, contact and billing information, transaction, and credit card information, and information on your applicants for the purpose of performing a background check.

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With whom we share information.

Pre-employ.com, Inc. does not sell, rent, lease, share or give away its mailing or customer lists or personally identifiable information about our customers or visitors to this web site. Customer information that is submitted through this web site may be processed for the purpose of providing our services only. Unless we have your consent or are required by law, we will only share the data you provide online with other business partners or agents who are acting on our behalf for the uses and services described herein. Said Pre-employ.com business partners and agents adhere to our privacy policies with respect to the use of data received through this web site and are bound by the appropriate confidentiality agreements.

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How to access and correct personal information.

Pre-employ.com is dedicated to maintaining the accuracy of your personally identifiable information. We are committed to also providing you access to your information. We will make every effort to provide you with online access to your registration data so that you may review, update or correct your information at the Pre-employ.com site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity and authorization before granting you access or enabling you to make corrections.

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Notification of Privacy Changes.

Pre-employ.com, Inc. reserves the right to change this privacy policy at any time. When changes are made they will be posted to this website immediately.

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Changing Customer Information.

As a customer of Pre-employ.com, Inc., you have the ability to correct or change the information you provided during registration. This information may be changed at any time and whenever necessary. Please contact us at www.pre-employ.com or by phone at 1-800-300-1821 with such a request.

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Credit Card Data.

Pre-employ.com, Inc. recognizes your concerns about web commerce and transactions using bank and credit card information. Therefore, Pre-employ.com, Inc. is committed to keeping personal information secure during commerce transactions. Pre-employ.com, Inc. uses a secured SSL encryption with all direct transactions that involve using credit card or banking information. This process allows Pre-employ.com, Inc. to send your credit card number and personal data over the Internet directly and securely to the credit card company. Once encrypted, only the credit card's authorization company has the ability to decrypt it. Pre-employ.com, Inc. never displays your credit card number online. Additionally, we store any personal information you submitted on forms (i.e. your address, e-mail and billing information) on our secure server. Our server is tightly monitored and controlled. All customer information collected through our web transactions is strictly confidential. Only those with proper identification and authorization have access to this information.

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Contact Information.

If you have any questions or comments regarding your privacy at our web site, please contact us at www.pre-employ.com or call at 1-800-300-1821.

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Effective Date of Privacy Policy.

This policy continues in affect from previous privacy policies and has been updated August 18, 2008.

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Why was my email undeliverable?

There are a many reasons why your email may have been blocked: mistyped information, recipient no longer has email account, inappropriate material or some file types are blocked for security purposes (.exe, .bat, .chm, etc.). In some instances the email server sending your messages appears to be listed on a spam blacklist (and you many not even know about it). This may make it difficult for your messages to be delivered or received. Viruses can be distributed; it is possible that your machine may have been infected, which can allow your computer to be used to send spam email. If this is the case, your email address or IP may be blacklisted. Our spam blocking system synchronizes with such blacklists and hence will block anyone listed. Your Information Technology Team may be able to assist for any of the above scenarios.

Sometimes the cause cannot be determined, but we still want to assist with the routing of your email to and from us. No matter the reason, we want to help.

We realize that it can be frustrating due to the many possibilities, so let us assist you. If you are having any difficulties and you do not have an IT department or they were unable to determine the cause, please click the hyperlink below and provide us the necessary information for us to investigate the reason and seek to find a solution.

Contact Pre-employ.com IT Support

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