Employee behaviors that serve as warning signs of violence

The statistics are in and the results are disturbing. According to OSHA and other tracking sources, two million workers are victimized by workplace violence each year. Well over 800 homicides are the result of violence in the workplace. The statistics are disheartening, but the fact is that there are measures that can be taken to help prevent workplace violence. But employers must take the time to understand the warning signs, to learn the triggers of violence, and to learn how to respond to the signs of violence and how to deal with violent workers.

Here are some of the warning signs of potentially violent behavior that an employee might show:

• They have a negative or demeaning attitude toward all coworkers.
• They have feelings of paranoia and feel that conspiracies are everywhere.
• They exhibit a compulsive need to control.
• They will fail to take responsibility for their mistakes and faults.
• They have problems with the law, and may show signs of substance abuse.

There are many more signs of potentially violent behavior and the employer need to learn them. But just as important is the recognition of the events that trigger violent behavior. After building up for weeks, months, or even years, hostile feeling can explode because of emotional events. Losing out on a promotion or pay raise could set off hostility, as well a poor work evaluation. Job loss can be a major contributor to hostile actions, especially in these days of corporate downsizing and outsourcing.

There are steps that can be taken, however, to respond to the signs of potential violence. Because many potentially violent employees tend to be loners, encouraging social networking among employees can be the safety net needed. Peers can often spot the signs of potential problems ahead of time and can work with the employer to avert disaster. But when all else fail, the employer must be ready to meet the problem head on and deal with the employee and his or her potential violence.

When the time comes to deal with a potentially violent employee, the manager must respond quietly and calmly. Sudden movements or emotional outbursts will only escalate the situation. The aggressor may simply want attention and the feeling that he is being heard, so asking questions can show them respect. Repeating his answers in your own words will assure him that you are paying attention and understanding his needs. Set firm limits in a firm, non-confrontational manner in order to take control of the situation. Request that the individual stop the behavior, reminding him or her of the potential consequences may help prevent further violence.

Pre-employment screening is one step that can be taken to minimize potential violence. Past employment records and a criminal background check can provide vital information. Companies like Pre-employ.com can assist you in this important pre-screening process.

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