Some items below are immediately available for your convenience online; Simply click the appropriate hyperlinks. Additionally, you may request any of the below items via phone by calling (800) 300-1821 select extension 139.

Request a FREE copy of my Background Check Report and/or Background Investigative Report
Submit a Dispute
Request Free access to my consumer portal to view my background check – Call us At (800) 300-1821
View the “FCRA Summary of Rights Under the Fair Credit Reporting Act”
View the CFPB “Remedying the Effects of Identity Theft” publication
Information on Fraud, Identity Theft and Active Duty Alerts
Obtain Free Copy of File – This information is available pursuant to the Free Annual File Disclosure Rule, 16 C.F.R. Part 610. Note this request may take additional time than a copy of your Background Check to complete, as this is a more extensive request. You may request this by calling the contact number listed above and confirming your identity information. If you are requesting via mail or email, please indicate this is a “Free Copy of Full File Request” and include your phone contact so we may contact you for identity confirmation. Requests should be sent to or PO Box 491570 Redding, CA 96049.

Para Información en Español

Efectos remediar el robo de identidad (Remedying Effects Identity Theft)
Resumen de Derechos (Summary of Rights)
Para informacion en espanol, visite credit o escribe a la FTC Consumer Response Center, Room 130-A 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.